Business Philosophy Contract Office Group's business philosophy begins with its employees and their commitment to our number one priority and goal, CUSTOMER RETENTION. It is our belief at COG that the true measurement of any successful sales and service organization is its ability to grow while retaining all of its customers. It takes ordinary people doing extraordinary things daily to achieve this lofty goal in any customer driven organization. The products we sell and services we offer is not important - the way they are delivered is. Our business is our product; it must look and act in a very special way to achieve the results necessary to insure a positive experience each time for our customers. That is the differentiator we strive for at COG, not just winning. Our SMART approach is designed as an integrated process identifying, acquiring, and retaining customers. Every employee is responsible for creating a positive customer experience. We have defined standards in our process, These defined standards will drive all customer and prospect interactions that insure trusted advisor positioning with customers and prospects.       Corporate Overview Contract Office Group (COG) is a full-service contract furniture dealership and a Preferred Haworth Dealer. We present our clients with the very finest, state of the art furniture products, and we also have the qualifications, experience and capacity to provide supplementary facility management services that support long-term furniture requirements. We are committed to the development of tailored programs and procedures that allow our clients to minimize facility-related expenses and maximize their interior office environments.   COG Product Solutions COG has the furniture to meet the needs of your entire facility. As a Preferred Haworth Dealer, we offer one of the industry's largest selections of furniture, along with all the fabric and finish options to make your work environment unique. Now, more than ever, the workplace demands that your office furniture supports the way you work and the issues you're facing. That's where we can help.