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  Hand Shake Brief History

What had begun in a small office in Santa Ana has expanded into a growing success story.
IDT attributes this transition from humble beginnings to being a telecommunications leader due to supplying our customers with state of the art technology and customer satisfaction.

Today, IDT embraces each customer and gives them the special attention they deserve. We train our sales and customer service representatives to treat each customer as if it were IDT's only customer.

History of Interactive Data & Telephone
During the mid 80's, IDT recognized there was a growing market for telecommunications. Not only did IDT see a need for technical assistance but customer service as well. IDT benefited from these years by establishing a solid clientele base.

Soon after, IDT experienced a baffling downward trend in our sales. We struggled to understand why this was. IDT was offering the same great product at a competitive pricing.

Through market research IDT came to the conclusion that the telecommunications market wasn't the same as when we had started. Realizing the drastic shift in the marketplace toward customer service, IDT immediately embarked on a major transformation towards the market trend and restructured the company to simultaneously offer the best product on the market and provide customer service that stands unequaled amongst our competitors to this day.

We're proud to say our sales have never been better. We at IDT feel this momentum is just what it will take to keep prospective customers ahead of the competition as we enter into the 21st Century. IDT takes great pride in telling you there has never been a better time to use us.

 
 

 

 

 

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