A vertical market is a group of similar businesses and customers which engages in trade based on specific and specialized needs. The activities of participants within any given vertical market are typically similar in that they aim at solving the same or similar problems.
Allied Communications serves many vertical markets, offering a sophisticated understanding of how people need to communicate – and how data and telecommunications can merge together to make conducting business much easier.
Our vertical markets include:
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HOSPITALITY/GAMING
Leading hospitality/gaming firms must leverage every possible advantage in the ongoing battle to attract and retain customers. How well a firm uses technology can make the difference between being competitive and not. Our Solutions provide powerful leverage, significantly enhancing our clients’ ability to compete in the areas of customer experience, process efficiency, productivity and much more. Allied Communications is the largest provider of solutions to the hospitality/gaming firms in the United States. |
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HEALTHCARE
Our Solutions for the Healthcare industry provide Hospitals, Medical Centers and Nursing Homes, as well as Doctors’ and Dentists’ Offices with intelligent communications applications to be integrated into the core of the business of serving the patient. We help healthcare providers reduce costs, boost patient satisfaction and improve the quality of patient care. |
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INSURANCE
Avaya is a strategic partner to the largest insurance providers in the world. Intelligent Communications Solutions enable leading providers to support customers in times of dire need and life-changing circumstances. We provide fixed-to-mobile converged solutions to drive customer advocacy as well as best-in-class solutions for the contact center. Whether we are helping an agent, a claims processor or an executive, our powerful and nuanced communications solutions help our clients set their businesses’ apart. |
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BANKING
Today, customer service and satisfaction are critical to banks’ success. Determining how to optimize channel integration to support customers can be complex and daunting. Avaya addresses this complex problem better than any large telecommunications company, serving banks across the world. As a proud Avaya partner, we offer banks the best communications solutions for their complicated needs. |
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