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Terms
  Standard Commercial account terms are Net 30 DAys from invoice date. All invoices are considered taxable unless a Certificate of Exemption is completed and on file in our office. (Credit Application
Payment
  We accept cash,check (with proper ID), Mastercard, Visa, American Express or Discover 
Damages or Discrepancies
  Items will be replaced at no charge if reported within 48 hours. 
Defective Merchandise
  We will replace defective items at no charge if reported within 48 hours. 
Return Authorization
  In order to receive full credit a Return Authorization must be requested within 15 days of the invoice date.  Merchandise must be in original packaging and in saleable condition.  Some items, including special orders, food items and dated goods are non-returnable.  Please contact customer service for details. 
Electronic Equipment
  Return Authorization for electronic equipment must be requested within 48 hours. In order to receive full credit for return of electronic equipment, merchandise must be unused, in original packaging with all original manuals and/or warranty information. 
Free Next Day Delivery
  Businesses today are highly efficient, streamlined enterprises relying on just in time delivery for the products they need, when they need them - no sooner, no later. That is why in most cases we offer FREE NEXT DAY DELIVERY.
Disclaimer
  Francis Office Supply shall not be held responsible for damage or loss of any kind due to your use of software and/or any other products purchased from Francis Office Supply. Any and all liability is only for the products purchased. Francis Office Supply makes no warranties for any products sold by us. We reserve the right to limit quantities and to reject any order for any reason. While Francis Office Supply tries in good faith to make sure the information contained in our web site is accurate, we are not responsible for typographical errors or technical inaccuracies. Product images are shown for representational purposes only. If we are unable to provide an actual product image, Francis Office Supply reserves the right to use a similar product image.
 
Trademarks
  All product names and company logos contained within this web site remain the trademarks of their respective owners.
Acceptance of orders
  Receipt of an electronic order confirmation and/or issuance of an order number does not constitute acceptance of an order by Francis Office Supply. Francis Office Supply reserves the right to limit order quantities on any order. Verification of customer information may be required on any or all orders prior to acceptance. Francis Office Supply reserves the right to do (or not do) business with any entity or individual.
 

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